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The Brand New, Brand You ~ Part 1
I’ve had some feedback recently that people would like some support in finding new roles, building their personal profile and generally improving their employability. Brand New, Brand You is a series...
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The Need for Speed ~ Driving Pace in Your Organisation ~ Part 1
Succeeding in today’s competitive business environment requires that your organisation be agile enough to respond quickly to internal and external change. To stay ahead, you have to explore new ways to...
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Strategy AND Culture For Success
How many times have you seen stories in the business press or seen first-hand within your business examples of failures and successes that have been put down to poor strategy OR the wrong culture? One...
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A to Z of Customer Experience
I would define ‘Customer Experience’ as: ‘How customers or prospective customers perceive their interactions with your organisation’ Customer experience encompasses every aspect of an organisation’s...
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